How Do i Verify that i am assigned the Membership level i paid for ?
1. In Discord , click on your username and see if you can see your subscription level (Gold,Silver,Bronze) along with your username being highlighted in(Gold,Silver,Bronze)
NOTE: Seeing a lock next to the Chat Room group is OK, this is because this is a private chat room.
If the above checks out, you have access the premium members chat room correctly, if not please contact us at firstname.lastname@example.org
When contacting the @ADMIN for Account issues , please include your Discord Username (ex. @User#2334 [the number is under your name] ) along with the email account you used to purchase the subscription and your name.
without the above information we will not be able to help you.