Something is not right, what now ?
If something is not as it should be please contact our @ADMIN, this can be done either through Discord if you have access to the chat room already by sending a PM to @ADMIN or by emailing us here -> firstname.lastname@example.org
When contacting the @ADMIN for Account issues , please include your Discord Username (ex. @User#2334 [the number is under your name] ) along with the email account you used to purchase the subscription and your name.
without the above information we will not be able to help you.